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LucasArts Jay

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Registered: 06/19/01
Forum FAQ
Posted: Jun 8, 2009 10:45 AM
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LucasArts Message Boards Frequently Asked Questions

Do LucasArts Support Representatives respond to individual posts or threads on these forums?

These are "self-help forums". LucasArts Support Representatives are not inclined to respond to individual posts or threads.

I. Registration

1. Do I have to be registered to use the message boards?

Anyone 13-years-old or older can read the messages posted by other fans. However, to participate in the discussions you'll have to be a Lucas Online registered member. By using the forums, you also agree to the site's Terms of Use.

Basic Lucas Online membership is free. To become a member click here.

2. How can I change my registration information?

To change your email address, password, screen name or newsletter preferences, click here.
For your security, you will be asked for your login email and password before being presented with your account options. When you're on the message boards, clicking on the "My Settings" button will take you to the page where you can change your information.

3. What do I do if I lost my user name or password?

Go to this page and enter your email address. Your information will be sent to you.
Remember that you are responsible for the security of your own password. If you use a shared computer, you should log off of the boards before leaving in order to prevent account access by others.

II. Message Board Features

1. Can I edit my messages once they are posted?

Yes, you have the opportunity to edit any of your own posts within 60 minutes of the time of the original posting. This allows you to correct any errors you may find. An ">> Edit" link will be displayed next to ">> Reply" for posts that you are eligible to make changes to. Messages that have been changed since their original posting are indicated as such, along with the most recent modification date and time.

In general, post editing should be reserved for the correction of errors. If you would like to make additional comments about the topic at hand, it is better to submit a new post in the same message thread.

Note that forum moderators are also able to edit posts. Posts edited by forum moderators are marked as such.

2. Can I add text formatting and HTML to my messages?

The LucasArts message boards support special forum tags for bolding, italics, underline and linking text properties.
bold - bold
italics - italics
underline - underline
descriptive link -
HTML is not permitted, but the message boards will automatically generate a link to any fully formed URL in your post. (e.g. http://www.lucasarts.com)

3. Can I add images to my messages?

The LucasArts message boards do not currently support the inclusion of images. However, if your post includes a fully-formed image URL, the forum will automatically generate a link to it, allowing other forum members to click and view the image. (e.g. http://www.lucasarts.com/games/swrepubliccommando/images/screenshots/14.jpg< /a>)

When linking to an image on someone else's web server, please observe forum etiquette of linking to the web page holding the image rather than just the image itself. (e.g. link to
http://www. lucasarts.com/games/swrepubliccommando/index.html rather than htt p://www.lucasarts.com/games/swrepubliccommando/images/key_art.jpg)

4. Can I search?

Use the "Search Forum" link at the top of the page to find posts that match the key words you enter. *** Note: The Forum Search feature is currently disabled for performance reasons. We apologize for the inconvenience. ***

5. What does "Total Posts" mean below my screen name?

The LucasArts forums keep track of how many message postings have been made from an account. This number is not significant other than as an interesting piece of trivia about the person who posted the comment. Posting simply to increase this count is strongly discouraged.

6. Do you have avatars?

Avatars are not currently available on the LucasArts forums.

7. Where is my personal profile? How can I change it?

Personal profiles are not currently available on the LucasArts forums.

III. Etiquette and Protocol

1. In what forum should I post my topic?

The forum topics are described on the main forum listing and should be self-explanatory. If you're in doubt, check the forums to find where similar topics are being discussed.

2. When should I start a new topic?

You should start a new topic only after you've taken a look around to see if the topic is already being discussed elsewhere. Forums run most smoothly when individual subjects are discussed in a single thread. Redundant threads may be closed by the forum moderators.

3. Can I swear here?

Profanity is strictly prohibited. While the definition of profanity can be broad, the LucasArts message boards are meant to be a family place. Always err on the side of caution.

There is a filter in place for some basic profanity. Any attempts to bypass such filtering by superficially altering spellings or characters is also prohibited.

4. What do the terms "spam", "troll", "sock" and "flame" mean? Is this OK?

"Spam" is any kind of unsolicited promotion or excessive posting of any kind. Spamming is prohibited.

A "troll" is one who is deliberately antagonizing or posts with the main purpose of getting a negative reaction. Trolling behavior is not permitted.

A "sock" (derived from the idea of a "sock puppet") is an individual who posts to the forums using two or more different screen name accounts. Sock behavior is not permitted.

"Flaming" is a personal attack on another member of the message boards. Lively discussion of ideas is important, discussion of each other as people is not. Insults, harassing and other forms of flaming are not permitted.

5. What's the difference among the words board, forum, thread and post?

Collectively, all the pages and elements official LucasArts discussion website are referred to in total as the "forums". They may also be called the "message board" or "boards".

An individual "forum" refers to the area designated for discussion of a single topical category.

A post is a single message from a single user. When one or more posts are made in reply to an existing post, the resulting linked discussion is called a thread.

IV. Locked User Accounts

1. It says my account has been locked? What does this mean?

Your use of the message boards has been restricted by one of the forum moderators. While your account is locked, you cannot make new posts. All other benefits of membership are still available to you.

2. What can I do if I'm locked?

If your account is locked, it is most likely because you are in violation of one of the Terms of Service. If you think you were locked in error, you can still post in the Forum Feedback area of the message boards and explain your situation. This is a moderated forum, meaning that your posts are not instantly public, but are nonetheless visible to the moderators and administrators of the boards.

Not all lockings are permanent. If the locking is temporary, a moderator will usually tell you how long the locking will last. For particularly extreme or repeated violation of the Terms of Service, a user account is permanently locked.********

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