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Thread: Crashes from Menu screen



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AusTrooper

Posts: 2
Registered: 11/04/05
Re: Crashes from Menu screen
Posted: Nov 4, 2005 2:55 PM   in response to: coosman in response to: coosman
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Mine is also Realtek AC97 Audio.
hskaggs391666197

Posts: 16
Registered: 12/27/04
Re: Crashes from Menu screen
Posted: Nov 4, 2005 2:51 PM   in response to: LucasArts Jay in response to: LucasArts Jay
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That was it, it completely fixed our game on the computer. Tested on flights, battles, maps, worlds, not one freeze up. Our Audio was on Modem#1 I believe. Fixed that, went straight to game to options, and put Mixer to Software, didn't even reboot, and all worked great!!!
LucasArts Jay

Posts: 1,147
Registered: 06/19/01
Re: Crashes from Menu screen
Posted: Nov 4, 2005 1:29 PM   in response to: God_of_The_Jedi in response to: God_of_The_Jedi
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This makes sense,

Good find God,

J
God_of_The_Jedi

Posts: 9
Registered: 05/17/04
Re: Crashes from Menu screen
Posted: Nov 4, 2005 1:06 PM   in response to: coosman in response to: coosman
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i'm glad i could help. But i would like to be of even more service to all of u and fix your audio problem as well. Because i just fixed mine!!! Not sure if this fix will apply to all but i think at least one of u because when i glanced at ur little snapshot of computer thing it was very simialer to mine (coosman). and the rest of u people should just try this solution because it is extremely simple.
here's my sound card - realtek ac97 audio (try solution even if sound card is not the same)

1.Get to sound and audio devices (it's in control panel, lol)
2. Audio tab
3.At top it says:
sound playback
Default device
(drop down menu)
mine was on either "modem #0 line playback" or "Modem #0 handset playback" (sorry don't remeber which one, not really that important.
4. use the drop down menu to click on an actual brand of audio card, in my case the "Realtek AC97 Audio"
Push apply and ur done

because most people will have differen't audio cards i can't garuntee that it'll work for all. Good luck

after fixing this issue i have no problems with the game it's real cool, and the multiplayer is smooth even on a average comp. good job lucasarts (and other company's)

gengrevis7

Posts: 1
Registered: 11/04/05
Re: Crashes from Menu screen
Posted: Nov 4, 2005 10:59 AM   in response to: LucasArts Jay in response to: LucasArts Jay
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I am having the same "crash to Desktop" that is prevalent throughout this forum on BFII. The menu comes up but selecting start crashes it. I've tried the fixes to setting the processors to "1" but still have same issue.

Can I try anything else before LA develops a patch?

DxDiag follows:
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Precision WorkStation 350
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.26GHz
Memory: 510MB RAM
Page File: 259MB used, 990MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicod

Display Devices

Card name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: ATI RADEON 9600 Series AGP (0x4151)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4151&SUBSYS_7C37174B&REV_00
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: SONY GDM-17SE2T
Monitor Max Res: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6575 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/14/2005 21:58:48, 241664 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 9/14/2005 21:58:28, 1339392 bytes
Device Identifier: {D7B71EE2-0211-11CF-546D-3D5CA1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4151
SubSys ID: 0x7C37174B
Revision ID: 0x0000
Revision ID: 0x0000
LucasArts Jay

Posts: 1,147
Registered: 06/19/01
Re: Crashes from Menu screen
Posted: Nov 4, 2005 8:54 AM   in response to: Blackmuzzle in response to: Blackmuzzle
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Hey guys,

great information, can you list out your sound cards please?
Only if disabling sound cures your problems.

I see one of you has a realtek.

J
Blackmuzzle

Posts: 51
Registered: 09/22/04
Re: Crashes from Menu screen
Posted: Nov 4, 2005 8:24 AM   in response to: jfbisc1701e in response to: jfbisc1701e
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Holy jeez...

CONFIRMED! Disabling the sound made the game work for me on 2 machines.
Setting it to "Hardware Mixer", however, causes the game to crash. I have to disable it, then it works on all machines. (That, and circumventing Securom to fix the "incompatibility" issues, of course)
jfbisc1701e


Posts: 3
Registered: 01/15/04
Re: Crashes from Menu screen
Posted: Nov 4, 2005 7:46 AM   in response to: God_of_The_Jedi in response to: God_of_The_Jedi
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thanks God_of_The_Jedi... that fixed it for me too...

now, at the very least, i can see what this game "LOOKS" like...

DXDiag
AusTrooper

Posts: 2
Registered: 11/04/05
Re: Crashes from Menu screen
Posted: Nov 4, 2005 7:12 AM   in response to: coosman in response to: coosman
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I just Figured out the same thing tonight God_of_The_Jedi. Mine always crashed to desktop when i try to start any game. Figured out that if you disable the audio mixer option the game runs fine. Tried to update sound drivers, made no difference. Hope they sort this problem out soon. Not as much fun without sound.
God_of_The_Jedi

Posts: 9
Registered: 05/17/04
Re: Crashes from Menu screen
Posted: Nov 4, 2005 7:01 AM   in response to: coosman in response to: coosman
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yes, i've had the same problem as well, but i also have found a partial solution. After it exited to windows about 4 times i ran the test thing and everything came back fine. So i decided to play around with a few setting's in game. and eventually i found that it was the audio doing it. surprised? i'm sure (if u have the same problem as me) that if u go to ur audio options thing in game, and u turn the mixsound (or whatever it's called) option from "software" to "disable", ur game will run fine. some with better sound cards maybe able to use the hardware option, instead of disabling it, i was unable to.

BF2 is fun, but without sound i don't know if it's worth keeping, so i'll probably return it, unless a solution to our problem is posted here, or i'm made aware of one.

hope this helps
Plumbob2w

Posts: 4
Registered: 11/02/05
Re: Crashes from Menu screen
Posted: Nov 3, 2005 8:36 AM   in response to: (V)allach in response to: (V)allach
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Exact same problem I'm having. I can mess around with all the options, but when I click on Training or try to start a game, it crashes.
(V)allach

Posts: 8
Registered: 11/02/05
Re: Crashes from Menu screen
Posted: Nov 3, 2005 8:07 AM   in response to: coosman in response to: coosman
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Exact same problem I'm having. I can mess around with all the options, but when I click on Training or try to start a game, it crashes. I'm pretty sure I don't have dual core and I'm using ATI RADEON 9250.
coosman

Posts: 4
Registered: 03/11/02
Re: Crashes from Menu screen
Posted: Nov 3, 2005 3:22 AM   in response to: LucasArts Jay in response to: LucasArts Jay
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Jay,

Dxdiag is located at the following address:

http://www.geocities.com /jrcowie/bf2/DxDiag.txt

if you have any problems accessing, just let me know.

Cheers
uncscdb7

Posts: 96
Registered: 10/31/05
Re: Crashes from Menu screen
Posted: Nov 2, 2005 9:13 AM   in response to: LucasArts Jay in response to: LucasArts Jay
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will my dxdiag be alrite as i av exact same prob..

if so its at

http://uncsc.co.uk/error.txt
LucasArts Jay

Posts: 1,147
Registered: 06/19/01
Re: Crashes from Menu screen
Posted: Nov 2, 2005 9:08 AM   in response to: uncscdb7 in response to: uncscdb7
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Post that Dxdiag for us to see please.

j
uncscdb7

Posts: 96
Registered: 10/31/05
Re: Crashes from Menu screen
Posted: Nov 2, 2005 8:09 AM   in response to: Admiral Star in response to: Admiral Star
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coosman

THIS IS THE EXACT PROBLEM I HAVE TOO !!!
Admiral Star


Posts: 3
Registered: 07/12/03
Re: Crashes from Menu screen
Posted: Nov 2, 2005 7:20 AM   in response to: coosman in response to: coosman
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I am getting the same thing. But I have an Intel processor not an AMD like most here. But this is EXACTLY what my system is doing.
coosman

Posts: 4
Registered: 03/11/02
Re: Crashes from Menu screen
Posted: Nov 2, 2005 5:41 AM   in response to: coosman in response to: coosman
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LucasArts System Report
~~~~~~~~~~
Product
Name Star Wars Battlefront II
~~~~~~~~~~
Installation
Path C:\Program Files\LucasArts\Star Wars Battlefront II\LaunchBFII.exe
~~~~~~~~~~
DirectX
Version 9.0c
~~~~~~~~~~
Display devices
Device RADEON 9600 SERIES
TnL Yes
Pixel shader 2.0
Vertex shader 2.0
Driver ati2dvag.dll
Version 6.14.10.6575
VendorId 4098
DeviceId 16722
Memory 256.0 MB
~~~~~~~~~~
Sound devices
Device Modem #2 Line Playback (emulated)
Driver
Version
Device Modem #4 Line Playback (emulated)
Driver
Version
~~~~~~~~~~
CPU
Device AMD Athlon(TM) XP 2400+, MMX, 3DNow, ~2.0GHz
Total 1
Speed 1976 MHz
MMX Yes
SSE Yes
SSE2 No
3DNow Yes
~~~~~~~~~~
RAM
Total 1024 MB
~~~~~~~~~~
Operating system
Name Windows XP
Version Service Pack 2
~~~~~~~~~~
Drives
Name C:
Device ExcelStor Technology J360
File system NTFS
Total 58636 MB
Available 7592 MB

Name E:
Device QUANTUM FIREBALLlct20 20
File system FAT32
Total 17962 MB
Available 14314 MB

Name D:
Device PIONEER DVD-ROM DVD-115

Name F:
Device _NEC DVD_RW ND-3520A
coosman

Posts: 4
Registered: 03/11/02
Crashes from Menu screen
Posted: Nov 2, 2005 5:40 AM
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As per quite a few posts already on the forum, I only seem to get as far as the menu screen. I can select and modify anything on the menu areas, but any time I try to start playing the game it crashes to the desktop. Clicking on 'training' drops it straight the desktop, instant action will let me into the menu screen but when I try to play from there it drops to the desktop again... really beginning to annoy me now!
Tried starting with the safe mode option but get exactly the same results...

Downloaded the latest graphics drivers but that made no difference. System report as below, I also have the DXdiag report if needed.
Legend
Helpful Answer (5 pts)
Correct Answer (10 pts)

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